Last updated: November 1st 2026
This policy explains how High Intent Media LLC (company number 42-3393457, 16192 Coastal Highway, Lewes, Delaware, United States), which runs lexingtondating.com, responds to requests from police, other law enforcement agencies and government authorities ("authorities") for information about its users.
1. How to contact us
Authorities should send requests by email to [email protected] from an official government or police email domain, through our Contact Form with "Law Enforcement / Legal Matter" as the reason and an official email address, or by post to the address above, marked "Law Enforcement Request". We do not accept requests through social media or by phone. Emergency requests are covered in section 6. We accept requests in English.
2. What a request must include
Every request must be on official letterhead or come from an official email address, and include:
- the name of the requesting agency, and the name, rank, badge or warrant number and contact details of the requesting officer;
- the legal basis for the request;
- the specific account or accounts concerned (profile ID, username, email address, or the site and URL);
- the specific information requested and the date range; and
- a response deadline.
3. Verifying requests
We check every request before acting on it. We confirm the identity of the requesting officer and agency, normally by contacting the agency through its publicly listed details. We reject or query requests that we cannot verify, that are unclear or too broad, or that have no valid legal basis.
4. Legal process we require
We disclose user data only where the law that applies to us requires or permits it. This normally means a court order, warrant, production order or equivalent legal process, a request that data protection law allows us to meet for the prevention or detection of crime, or a valid emergency request under section 6.
Requests from authorities in another country should normally be made through a Mutual Legal Assistance Treaty or another process recognised where we are based. We may decline overseas requests that do not follow such a process, except in emergencies.
5. What we may disclose
We disclose only the minimum data needed to meet a valid request. Depending on the legal process, this may include:
- basic account information, such as username, email address, registration date, site of registration and account status;
- IP addresses and login times;
- verification status and the identity verification provider's reference number (we do not hold ID documents or facial images; these are held by our identity verification provider);
- payment records, such as transaction dates, amounts and payment processor references (we do not hold full card numbers); and
- profile content, photos and messages, which we disclose only under a court order or equivalent legal process, or in an emergency.
6. Emergency requests
If an authority believes there is an immediate risk of death or serious physical harm to any person, including a child, it can send an emergency request to [email protected] with "EMERGENCY" in the subject line. The request must describe the emergency and explain why normal legal process cannot be used in time.
We review emergency requests as a priority, and may disclose the information we reasonably believe is needed to prevent the harm without waiting for formal legal process. The authority must follow up with formal legal process afterwards.
7. Preservation requests
On a verified request, we preserve the specified account data for 90 days while the authority obtains formal legal process. This can be extended once by a further 90 days on written request. Preservation does not mean disclosure.
We also preserve data on our own initiative where we identify suspected child sexual abuse material, trafficking or other serious crime.
8. Proactive reporting
We do not wait to be contacted. Where we find suspected child sexual abuse material or child sexual exploitation, we remove it, preserve the evidence, close the account and report it to the relevant authorities, which in the UK are the National Crime Agency (via CEOP) and the Internet Watch Foundation.
Where we find evidence of trafficking, sexual exploitation, a credible threat to life or serious fraud, we report it to the police. In every case we follow the guidance of the relevant authority. Our Child Safety Standards and our Anti-Trafficking, Exploitation and Abuse Statement say more about how we deal with these cases.
9. Notifying users
Our policy is to tell users when authorities request their data, so they can seek legal advice. We do not notify the user where we are legally prohibited from doing so, where notice could put someone at risk of harm or prejudice an investigation, or in cases involving child safety, trafficking or an emergency. Authorities that want us to withhold notice must say so in the request and give the reason.
10. Account action
Depending on the circumstances, we may suspend or close the account involved, remove content, and block the user from creating new accounts. Where an authority asks us to keep an account active to avoid alerting the user, we consider that request case by case.
11. Records and oversight
We keep a record of every request we receive, including who made it, the legal basis, what was requested, what we disclosed or refused and why, and when we responded. Every request is reviewed before we respond, and tracked until it is closed. We keep these records for 6 years.
12. Costs and data protection
We do not normally charge authorities for responding. We may seek reasonable costs for unusually large or complex requests where the law allows. All disclosures are made in line with the data protection law that applies to us.
13. Civil requests
Requests from private parties, including solicitors acting in civil cases, must be made by court order. We do not disclose user data to private parties without one, unless the user consents.